Shipping policy
SHIPPING POLICY
This page outlines the shipping process at TruffLuv — clearly and simply. We are committed to delivering our professional, truffle-infused care with the precision and reliability your hair deserves.
Order Processing
Every order is handled with care by our team. Please allow 1–3 business days for your order to be processed and prepared for shipment.
Please Note: Business days are Monday through Friday. Orders are not processed or shipped on weekends (Saturday and Sunday) or public holidays.
Shipping Rates & Delivery
Once processed, your TruffLuv products will typically arrive within 5–7 business days.
Standard Shipping: A flat rate of $4.99 for all orders up to 5 lbs.
Complimentary Shipping: Enjoy Free Standard Shipping on all orders over $100.
Alaska, Hawaii & U.S. Virgin Islands: A flat rate of $35 applies (up to 5 lbs).
Shipping Destinations
At this time, TruffLuv ships exclusively within the United States. International shipping is not currently available.
PO Boxes and APO/FPO Addresses
We proudly ship to PO Boxes and APO/FPO military addresses. These orders are fulfilled via USPS Priority Mail to ensure secure and reliable delivery.
Tracking Your Order
Once your order ships, you will receive a confirmation email containing tracking details, allowing you to follow your shipment's journey to your doorstep.
Questions About Shipping?
If you have questions regarding shipping or delivery, our team is available to assist with clarity and care. infous@truffluv.com We aim to respond within 24–48 business hours.